Privacy & Cookie Policy

Effective Date: July 8, 2025

Last Updated: July 8, 2025

1. What Information We Collect

Personal Information:
We collect the following when you provide it voluntarily:
- Name
- Email address
- Phone number
- Billing address
- Payment information
- Professional details (e.g., license number, agency affiliation)
- Marketing and communication preferences

Automatically Collected Data:
Through cookies and similar technologies, we may collect:
- IP address
- Browser type
- Pages visited
- Time spent on the site
- Referring URL
- Device identifiers

2. How We Use Your Information

We may use your data to:
- Process your purchases and enrollments
- Communicate updates, offers, or educational content
- Respond to your questions or support requests
- Improve our website, courses, and events
- Deliver relevant advertisements or promotions
- Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your data with:
- Service providers (e.g., payment processors, CRM systems, webinar platforms)
- Email marketing tools (e.g., ConvertKit, GoHighLevel)
- Law enforcement or regulatory bodies when required

We ensure all third parties are bound by data protection obligations.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:
- Improve user experience
- Understand how visitors interact with our site
- Track performance of marketing campaigns
- Facilitate account logins and purchases

You can control or disable cookies through your browser settings.

5. Email & Text Marketing

If you opt-in, we may send you:
- Email updates, promotions, and offers
- SMS/text reminders about webinars, replays, or events

You can unsubscribe at any time via the 'unsubscribe' link or by replying “STOP” to SMS messages.

6. Data Retention

We retain personal data only as long as necessary for:
- Business operations
- Compliance with legal obligations
- Resolving disputes

7. Your Rights

Depending on your location, you may have rights to:
- Access your personal data
- Correct or delete your data
- Opt out of data processing
- Lodge complaints with regulatory bodies

To exercise these rights, email us at info@melissadhall.com.

8. Protecting Children

We do not knowingly collect information from individuals under the age of 18. If we become aware that we have received data from a child, we will delete it promptly.

9. Third-Party Links

This website may link to other sites. We are not responsible for their privacy practices. Please review their policies individually.

10. Updates to This Policy

We may update this policy occasionally. The most current version will always be posted on our website with the “Last Updated” date.

11. Contact Us

For questions about this policy or your data:
Melissa D. Hall
Email: info@melissadhall.com
Website: https://www.melissadhall.com